FAQ (Frequently Asked Questions)

Our standard check-In time is 02:00 PM and the Check-Out time is 11:00 AM (Next day)

Yes, we do have an option for early check-in for the online hotel reservation. The charges for the early check-in are as follows:

  • Anytime Before 09:00 AM – One Extra Day Tariff Will Be Charged
  • Between 09:00 AM to 11:30 AM – INR 1000 + GST
  • After 12:30 PM – Complimentary
Note: Early check-in is always subject to the room availability.

Yes, feel free to call us at: +91 98317 04022, between 08 AM to 07 PM (Monday to Sunday). We’ll be happy to serve you.

To make a group booking for your hotel stay, feel free to reach out to us at: +91 98317 04022, between 08 AM to 07 PM (Monday to Sunday). We’ll be happy to help you.

You can reserve the Water Park Ticket(s)/Hotel Booking via our online portal as well as Aquatica’s reception desk and you are welcome to pay via your Debit Card/Credit Card/Net-banking/UPI at both the places.

Note: You can avail the exclusive running offers from the website. In case of any assistance, feel free to call us at +91 98317 04022, between 08 AM to 07 PM (Monday to Sunday).

Yes, you can pay via Account Transfer, feel free to share your query on WhatsApp at +91 98317 04022, between 08 AM to 07 PM (Monday to Sunday). We’ll be happy to help you!

We are sorry for the inconvenience caused to you. In such a case, we request you to reach out to our customer support team at +91 98317 04022, between 08 AM to 07 PM (Monday to Sunday). We’ll be happy to assist you!

You will receive a confirmation email from us, stating that your “BOOKING IS CONFIRMED”. If you don’t find it in your inbox, consider checking the spam folder once. In case if you are still unable to find the confirmation, feel free to call us at +91 98317 04022, between 08 AM to 07 PM (Monday to Sunday).

You can reach out to us by calling at +91 98317 04022, between 08 AM to 07 PM (Monday to Sunday).

Feel free to call us at +91 98317 04022, between 08 AM to 07 PM (Monday to Sunday).

The staff whoever is available at the reception, are capable enough to help you with all the possible manner. Still, in case you need any further assistance, feel free to reach out to our customer support team at +91 98317 04022, between 08 AM to 07 PM (Monday to Sunday). We’ll be glad assisting you. You can also write us on : vishalwaterworld@gmail.com

Aquatica is a Water Theme Park & Resort owned and operated by Vishal Water World Private Limited. Home to thrilling rides, attractions, live events & luxurious resort, Aquatica Banquet Resort & Water Park is the ultimate destination for thrill seekers featuring some of the Kolkata’s most popular roller coasters and waterpark park rides.

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Designed and Managed by Vishal Waterworld Pvt Ltd